Build CCRM systems fit for government use
A platform that enables the engineering teams of public agencies to build bespoke case and customer relationship management (CCRM) systems.
Official website links end with .gov.sg
22,000+
Public officers and agency partners onboarded
3.3M+
Cases processed annually
19
CCRM solutions developed on GatherSG Platform
Say goodbye to building your systems from scratch
Agencies spend considerable time and money making sure their own CCRM systems are fit for government use. Each one has to comply with IT policies like IM8, connect to standard WOG tools like Singpass, CAM or WOG AD, and integrate with products like FormSG. Today, every agency does this foundational work separately. GatherSG builds and maintains this foundation for you, so your agency only needs to build what's unique to you. Get started with our ready-to-use WOG tools like Ownself Gather, or build your own bespoke system on the GatherSG Platform.
Features
Security, compliance and operational management
We will handle platform-level security scanning, governance approvals and all relevant monitoring and alert mechanisms when incidents occur.
Reusable, ready-made components
We provide reusable building blocks and a comprehensive UI component library optimised for case and customer relationship management (CCRM) use cases within the Singapore Government setting.
Integrate with WOG IT Tools
We provide integrations with common government services and products so you don't have to build every integration from scratch, such as SingPass, TechPass and APEX.
Shared infrastructure and development tools
We manage the infrastructure (e.g. development environments, code repositories) and provision necessary development tools (e.g. SHIP-HATS), so you can focus on the actual development.
Why GatherSG
Cheaper
Tap on our already-built secure government infrastructure instead of paying to develop and maintain your own.
Faster
Leverage on built and tested components to set up your systems faster.
Trusted
GatherSG is battle-tested in delivering CCRM solutions across government, reducing implementation risk.
Who is GatherSG for?
Agency Engineering Teams
Fast-track the development of your system on a ready tech stack, without setting up infrastructure, security and integrations from scratch.
Project Leads
Get more flexibility when tools like Power Automate or Ownself Gather no longer support the highly specialised features your use case needs.
Legacy System Owners
Find a more cost-effective alternative to your current system, backed by numbers you can take to management.
General Availability - Fully supported and ready for agency-wide scaling of core services.