Case management made easy for public service
Manage and collaborate on every case in one place - quickly, easily and securely.
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Case management made easy for public service
Public officers often need to track, follow up on and collaborate on G2C, G2G and G2B cases across different channels. When these cases are managed through shared spreadsheets and inboxes, information can become fragmented, difficult to track and harder to manage securely. Built on the GatherSG platform, Ownself Gather (OG) is a self-service case management tool that brings everything together in one place. It lets any public officer quickly create and configure a case management solution tailored to their needs — no coding or technical expertise required. Cases from multiple sources can be brought into a single, secure workspace, making it easier for teams to track, manage and collaborate on cases from start to finish.
Features
No Coding Required
Easily configure everything to fit your use case through an intuitive, no-code interface. Customise case fields, workflows, permissions, table views and filters without relying on a developer.
Track Every Case in One Consolidated View
Bring cases from different channels into one consolidated view. Whether they come from shared mailboxes, FormSG, custom forms, other systems, or existing records. Stay on top of every case from creation to closure, with all its details, interactions, and files in one place.
Automate your workflows
Set up rules and triggers to automate repetitive tasks — from updating case statuses and fields, sending notifications, and assigning cases through round-robin, to much more.
Integrate with Government Tools
Connect Ownself Gather seamlessly with commonly used tools such as FormSG, Plumber and OPUS, or your own agency systems (Internet-accessible).
Why Ownself Gather
Simpler
Replace messy spreadsheets and shared inboxes with a unified platform to track and manage all your cases.
Faster
Build a working case management solutions in as little as an hour. No technical expertise required.
Trusted
OG is IM8 compliant and supports data classified up to Restricted / Sensitive High.
Who is Ownself Gather for?
Operations and Case Managers
Move beyond fragmented email threads and shared spreadsheets and manage high volumes of cases with ease
Corporate Teams
Support key operations such as HR, finance, IT services with a centralised system to track requests and enquiries.
Project Leads
Launch a secure case management system immediately to respond to new mandates without delay
Success stories
See how agencies are transforming with GovTech Singapore products
3000 Enquiries
Monthly volume of public submissions handled within a single platform.
32,000+
Children supported in the first phase
11 Months
Total time to launch a multi-agency campaign
Proof of Concept - Early development. Solutions are being tested for feasibility and value.